Shipping & Returns

Canada and the United States
We currently offer $18 flat rate shipping for all orders within continental North America. Orders are tracked and take an estimated 7 to 10 days for delivery.

International Orders

For all overseas orders, we add a flat rate of $15 USD per order to all international addresses. Please do note that orders outside of North America take longer at the moment due to Covid restrictions at most major airports and sorting facilities

Order Issues
If you experience issues with your order once delivered, please contact us within 3 days of the delivery and we will do everything we can to make things right again!
Lost or Missing Orders
If your order shows as delivered but you have not received your package, please reach out to the shipping carrier directly with your tracking number.

Returns & Exchanges

Please note that all sales are final.  Returns are not accepted.
We guarantee our product and in the event of any issue please contact us at info@hair-therapie.com